When you call AOC?
When you call
What happens when you call AOC for a locate request? You can find out here.
read moreWhat About Emergencies?
The state law treats emergencies a little different that normal locate requests.
read moreWhat About Major Projects?
Calling in a Major Project can be easy if you follow a few simple steps...
read moreWhat About Sub-Contractors?
How do Sub-Contractors fit in with calling in locate requests?
read moreWhat About Surveys?
What do I do when I'm needing lines marked for design purposes?
What About Surveys?
If you need to know the location of underground utilities lines to design an excavation project and will not be excavating in the near future, you may request a site survey.
AOC takes requests for site surveys in order to promote communication and coordination of future projects. However, requests for site surveys are not covered by the state one-call law. Utilities are not required to respond to survey requests. So a utility may locate its lines for you, it may call you to discuss your needs and your options, or you may get no response at all from some of the utilities notified. AOC will not take a second request for a survey request. The issue is between you and the individual utilities.
To avoid potential pitfalls and to be compliant with the legal requirement of providing accurate information in a locate request, AOC recommends that you do not call in an intent to dig request when you need a site survey. Intent to dig locate requests should be called in at least two, but not more than ten, working days in advance of your excavation date.
AOC and ARKUPS have partnered to provide a solution for engineering and survey firms that need design locate requests.
