News and Events
2008
Jun.2.08
Arkansas One Call and Texas Gas met in Searcy, Arkansas earilier this month for a planning session...
read moreMay.1.08
Congratulations Ken Baer with Central Arkansas Water on winning the $500 gift card! Ken filled out the...
read moreFeb.28.08
On February 28th, the AHEOTA class visited the Arkansas One Call Center. There were 17 students and faculty...
read moreJan.4.08
Arkansas One Call took it's first locate request 30 years ago this month. Starting with just a couple CSRs...
read more2007
Sept.27.07
The 2007 AOC Database Verification has begun. This year, any member with an internet connection can view their database online...
read moreSept.9.07
The Joint Boards of Arkansas One Call and ARKUPS are pleased to announce the selection of Mr. Robert “Bob” ...
read moreMay.25.07
Arkansas One Call and KorTerra Announce Partnership to Offer KorWeb Services.
read moreJan.1.07
811 takes effect. Now anyone calling in a locate request can simply dial 811...
read moreNews and Events
Arkansas One Call - 2008
Jun.2.08
Arkansas One Call and Texas Gas met in Searcy, Arkansas earilier this month for a planning session covering work that is to be done for Texas Gas. In this meeting Mike Gowen, Damage Prevention Coordinator, and various representitives of Texas gas discussed topics vital to damage prevention, such as work schedules, contact information, calling in locate requests to Arkansas One Call, communication, and public safety.
There were 65 people representing over 25 different organizations attending.
May.1.08
Congratulations Ken Baer with Central Arkansas Water on winning the $500 gift card for the March drawing! Ken filled out the Damage Prevention survey available through our website. Winning is easy. Just fill out the survey and you are entered into the monthly drawing to win the $500 gift card.
Do you want to win? Filling out the Damage Prevention Survey is the best way to increase your odds. You can find it here, or though our Home page.
Are you interested in seeing the results of the survey? Here you can view the responses of the survey.
Feb.28.08
The Arkansas Heavy Equipment Operator Training Academy class toured the Arkansas One Call Center in Conway Arkansas February 28, 2008. There were 17 students and faculty members that made the trip from Warren.
A brief welcome was given by Mike Gowen, Damage Prevention Coordinator. Kristin Bryant, General Manager of Arkansas One Call , then showed the class around the Call Center and fielded questions concerning the center. The students had the opportunity to witness an actual locate request being taken and see the importance of accurate directions.
Mrs. Bryant gave an informative presentation pertaining to the One Call Center followed by Mr. Gowen with a presentation concerning the law, damage prevention, and public safety. After a short break, ARKUPS General Manager Pat McCarron discussed the inception of ARKUPS and also talked about the actual locating of underground lines. After lunch, Mr. Gowen headed up a short question and answer session. All in all the sessions proved to be very beneficial to all.
Jan.4.08
Arkansas One Call took it's first locate request 30 years ago this month. Starting with just a couple CSRs, the call center has grown and now has over 16 full time CSRs and now takes over 300,000 locate requests per year.
The first call was taken at 9:00 am, January 4th 1978. It was called in by Kenneth Billings with AP&L.
Arkansas One Call - 2007
Sept.27.07
The 2007 AOC Database Verification has begun. This year, any member with an Internet connection can view their database online, 24 hours a day, 7 days a week. You can even submit your database verification form online. No more waiting for CD’s or DVD’s in the mail or wasting money printing paper maps. Just simply go online, view your database, fill out the form, and your done!
All you have to do is register to use the Member Service Area Mapping Utility and you’re ready to go. Once you’re registered, log in to the tool and look over your database. As you view your database, if you notice an area that needs changes, simply print that area out, make the necessary changes and mail them back to us. Also, if you have the ability to scan at your office, you can scan your changes in and email the scanned image to us. Unfortunately, due to the image quality of faxes, we cannot accept faxed maps. In the future, you will be able to make your changes online, instead of having to print the maps out and mail the changes in.
As in the past, your verification must be submitted or returned to Arkansas One Call no later than January 1st. Any members that have not submitted their verification will be considered accurate as shown in our system.
If you have special needs in regards to your database verification or have any questions, please contact the GIS Manager, Christine Crawford at (501) 328-2540 or via email.
Sept.9.07
The Joint Boards of Arkansas One Call and ARKUPS are pleased to announce the selection of Mr. Robert “Bob” McArthur as our new CEO.
Mr. McArthur has an extensive background in utility management. He will be bringing a diverse skills set to our organizations and we believe that we have some exciting times in our future! We look forward to introducing him to you soon!
May.25.07
The Arkansas One Call Center and KorTerra, Inc. are pleased to announce their partnership to provide KorWeb at no cost to the members of Arkansas One Call. KorTerra’s One Call program provides an innovative and low risk opportunity for One Call Centers to provide state of the art technology to their members and solve many of the Call Center problems at the same time.
To view the full press release, click here.
Jan.1.07
811 takes effect. Now anyone calling in a locate request can simply dial 811 and you'll be answered by your local One Call center. 811 is a "new, federally-mandated national "Call Before You Dig" number, created to help protect you from unintentionally hitting underground utility lines while working on digging projects." For more information on 811, click here.