Ticket Problems?

The tickets@arkonecall.com email address is a tool used to report issues or problems with tickets.

It's not used to call in new tickets, updates on existing tickets, or to request additional marks.

If you need a new locate request or an update to an existing one less that 20 working days old, simply call 811, or 1 (800) 482-8998. This will connect you with one of our professional CSRs who can quickly take your information and submit your request.

You can also enter your ticket online using E-Ticket. Simply follow the link and you can register or login and you can be entering in your own ticket in no time. Please remember that E-Ticket cannot be used for Emergencies. All emergencies MUST be called in to the call center.

If you have a ticket problem to report, click here.